“We’re all picking up more nonclinical tasks. If there’s a shortage in nonclinical support areas, it all falls back on us. We try to give and take on the pushback, but if there’s no dining staff on the weekends, for example, and nurses don’t feed them, the patients won’t get their meals.”
Aramark’s Adopt-A-Floor creates an environment that engages and collaborates with nurse leaders and gives them a unique approach to focusing on units, departments and their staff. Nursing leadership rounds allow the teams on the ground to have their finger on the pulse of unit operations, challenges and opportunities. It calls out service recovery needs, recognition for all staff that touch the patient, and allows for innovation and collaboration to solve problems at the unit level and share best practices.