By reallocating relevant daily tasks to unit leaders, Aramark helped UPMC Susquehanna improve nurse—and patient—satisfaction. Here are just a few highlights you will find in this enlightening case study:
+15-point increase for work climate scores for inpatient nursing
66% improvement in turnover rates for all RNs since 2015
71% improvement in turnover rates for first-year RNs since 2015
