The Provista and Aramark Healthcare+ Partnership

From environmental services innovations to maintaining assets and equipment in optimum condition to fosters healing, Aramark Healthcare+ leads in service support with industry experience and insight.

Aramark Healthcare+ is a trusted Provista partner. To be agile during change, you need a partner who acts as an extension of your team at every level, from everyday moments to future-forward innovations.

Aramark Healthcare+ Provides the Support Services That Ambulatory Care Sites Need to Meet Today’s Changing Landscape

Aramark Healthcare+ is a premier facilities management partner for healthcare facilities across North America, serving more than 1000 ambulatory care sites with insight-driven transformations and industry-leading expertise. Our teams are known for efficiently and safely operating ambulatory care centers to provide clean and sanitary environments, improve patient experience and helping facilities with innovative solutions.

Our experience-based, comprehensive approach provides healthcare administrators with peace of mind, knowing their most valuable assets — human and physical — are well managed, and positive patient outcomes are always a top priority.

Our Wide Range of Services

Our partnership with Provista allows us to help improve patient, caregiver and visitor experiences through our solution-oriented services, including:

environmental services

We focus on maintaining clean, comfortable healthcare spaces and keeping patients out of harm’s way.

Strategic facilities planning

Our experts provide a variety of services, from energy management solutions, to building commissioning, to capital project management, construction and flexible engineering.

Plant Operations and Maintenance

We develop and execute maintenance solutions to meet your financial and operational needs.

Patient Transportation

Our team not only transports, but anticipates and responds to customer needs.

Reception

Our team ensures patients and visitors see a friendly face first thing while getting the help they need.

Valet

We ensure patients and visitors need not worry about anything but their health with reliable valet services.

Our Leading-Edge Innovations

Our innovations help healthcare organizations operate on the leading edge of what’s possible in exceptional healthcare today, including:

  • PatientConnect and Your Voice Counts patient satisfaction services
  • FacilityFit Pro™ integrated information and management platform
  • AIWX Connect™ demand-driven cleaning with IoT room sensors
  • Infection control with UV-C
Moonbeam UV-C equipment

Our Case Studies

Read highlights from a few of our many case studies. They illustrate how we help healthcare organizations meet their goals, from boosting patient satisfaction scores to attaining cost savings.

northside hospital logo

Northside Hospital System is one of Georgia’s largest healthcare delivery systems.

Northside’s partnership with Aramark Healthcare+ resulted in:
  • Reduced bed turnover times — from 180 minutes to 50 or fewer minutes 
  • Patient satisfaction scores — increased from 73.2 in 2012 to 80+ in 2019
new york state office of menal health logo

The New York State Office of Mental Health (OMH) operates psychiatric centers across New York State that serve more than 700,000 a year.

Aramark Healthcare+ delivered a comprehensive energy program, integration of new technologies, energy planning and procurement support, and facility operation services that resulted in:
  • Over $500M in energy cost savings since the inception of the program
  • Over $14.4M from negotiations, procurement strategies and consultations with OMH and service contractors
albert einstein college of medicine logo

Albert Einstein College of Medicine is a research-intensive medical school in the Bronx.

Aramark Healthcare+ identified and presented more than 160 issues that were corrected during the design phase and resulted in:
  • $1.5M in cost avoidance
  • Over $169K in contractor corrective costs

Aramark Healthcare+ in Action

Watch these short videos to get to know us. See how we help provide comfort, quality and safety measures for patients, visitors and guests throughout the healthcare journey. 

Aramark Healthcare+ — Real People, Real Stories.

Our commitment to going above and beyond every day. From the housekeeper cleaning a patient room after discharge to the foodservice worker making sure a patient’s order is accurate, we all strive to serve others and provide solutions that promote health and well-being for everyone. 

Be Well. Do Well. — Sustainability for Generations to Come

Our sustainability plan focused on making a positive impact on people and the planet. It accelerates our sustainability efforts and aligns with our vision for our future: improving the wellbeing of people, and reducing our greenhouse gas emissions by 2025.

FM Transformation — Creating a Demand-Driven Service Model

A new approach to facilities management, demand-driven services delivers the capabilities facilities need to reduce risks and save money in multiple areas of operation. Listen to experts as they discuss how demand-driven services are transforming facilities.

IoT-Driven Intelligent Workplace Experience

AIWX™ Connect delivers a suite of business intelligence to drive efficiencies, improve planning and enhance customer service for a safer hospital. Proven in healthcare settings, AIWX Connect successfully combines the power of data with operational expertise to create safer environments and improve building performance.

Read All About Us

Gain insights covering everything from our innovative mobile rounding technology to our integrated information and management platform.

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Infographic

6 Reasons Your Ambulatory Care Sites Need To Outsource EVS

As the entire world shifts, we are starting to clearly see a dramatic increase in patients visiting outpatient ambulatory care sites, rather than inpatient hospital settings. While this can be beneficial for both patients and non-hospital medical buildings, it can also create a new strain on environmental services. This quick outline shares six reasons it may be the perfect time to outsource your EVS. VIEW NOW

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INFOGRAPHIC

Using Powerful Insights to Manage Healthcare Facility Complexity

When you partner with Aramark Healthcare+ for facilities management, you gain much more than just our expertise. You also gain the benefits of FacilityFit Pro, today's leading multi-service support solution. This Integrated Service Information System can revolutionize every aspect of managing and maintaining your healthcare organization’s space and assets. View Now
Be Well
ESG Impact Report 2023

Be Well. Do Well.

Be Well. Do Well. underscores Aramark’s commitment to sustainability and our goals to enable people to prosper on a healthy planet for generations to come, while ensuring long-term growth within your healthcare system. VIEW NOW

infographic
Infographic

Mobile Rounding Technology Improves Patient Satisfaction and Nurse Engagement

Through insight-driven data, Patient Connect monitors satisfaction levels and enables on-the-ground teams to take proactive steps that elevate patient experiences, while supporting nurse engagement and enablement. This infographic shares results achieved with the innovative mobile rounding technology. VIEW NOW

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SLIDE DECK

7 Actionable Steps to Increase Healthcare Employees’ Job Satisfaction

Aramark asked healthcare workers what’s on their minds today. We gained insight into their attitude about work, wellness and job satisfaction. From this firsthand feedback, we came away with seven major insights — and multiple innovative ideas for boosting employees’ satisfaction with their job. VIEW NOW

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case study

Hospital Boosts Patient Satisfaction and Bed Turnover Times with Aramark’s EVS Program

Two hospitals in the Northside Hospital System increased their scores and attained national recognition thanks to Aramark’s EVS program. The program has steadily increased its HCAHPS “top box” patient satisfaction scores for environmental cleanliness — rising from 73.2% in 2012 to over 88% by 2019. VIEW NOW

Have a Question?

I’m here to help. Contact me directly or complete the form.
Karen Mitchal
VP of Growth, Ambulatory Care Sites
mitchal.karen@aramark.com